MNL168 Over-the-Counter Cash Agents — Limits, Fees & Settlement
Over-the-Counter Cash Agents is a Philippine payment rail — regulation: Bangko Sentral ng Pilipinas holds regulatory authority here as money service businesses, joined by the Anti-Money Laundering Act.
Key facts and contents
- Operator
- Several distinct, independently owned agent networks with their own separate BSP accreditation
- Regulator
- Bangko Sentral ng Pilipinas holds regulatory authority here as money service businesses, joined by the Anti-Money Laundering Act
- Wallet limit
- Not published
- Per-transaction cap
- Not published
- Settlement
- no delay in person for counter cash, but minutes to a full day for the linked wallet's credit, depending on the receiving institution
- Figures as of
- 2026-09
Over-the-Counter Cash Agents as a payment rail is the focus of this page. The last section spells out a deliberate choice: keeping out anything tied to one specific operator’s cashier.
Over-the-Counter Cash Agents in a nutshell
| Field | Value |
|---|---|
| Operated by | Several distinct, independently owned agent networks with their own separate BSP accreditation — Palawan Pawnshop, M Lhuillier, Cebuana Lhuillier and Philippine Seven Corporation’s CliQQ counters in 7-Eleven, among others — take the place of a single operator, each contracted by individual wallets and billers |
| Regulated by | Bangko Sentral ng Pilipinas |
| Wallet limit | Not applicable to this rail |
| Per-transaction cap | Not applicable to this rail |
| Settlement | no delay in person for counter cash, but minutes to a full day for the linked wallet’s credit, depending on the receiving institution |
| Published fees | Not published |
Rates here come from each agent network and each receiving wallet separately, since no rail-wide fee exists in the absence of an actual rail. The OTC schedule charging nothing up to PHP 8,000 and 2 per cent above it is a GCash-specific fee; Cebuana Lhuillier, M Lhuillier and Palawan publish no equivalent for consumers.
Every number on this page reflects a fixed moment: 2026-09. Limits and fees at any payment provider can shift overnight with zero warning, leaving the provider’s own page as the single place to check for current numbers.
Verification tiers
Verification tiers for Over-the-Counter Cash Agents couldn’t be sourced from any published material, so this page lists none. Even so, regulated Philippine e-money accounts standardly require identity verification, and it’s usually an unverified account that explains a lower-than-expected limit.
These networks operate with no consumer-facing tier system at all. Once a cash transaction passes PHP 500,000 it becomes a covered transaction under the Anti-Money Laundering Act and draws a mandatory report, and once BSP Circular No. 1230 of February 2026 took effect, the enhanced due diligence trigger for cash withdrawals rose from that same PHP 500,000 figure to PHP 1,000,000. The institution, not the customer, is bound by these reporting obligations, which extend across BSP-supervised institutions rather than being specific to cash agents.
Paying with Over-the-Counter Cash Agents at MNL168
- Log into MNL168, then head over to the cashier.
- Once the cashier displays your account’s payment methods, go with Over-the-Counter Cash Agents.
- Make sure the name on your MNL168 account matches the name on your Over-the-Counter Cash Agents account.
- Scan the cashier screen for its minimum, maximum and any fee, and finalize the amount afterward.
Your account’s current limits sit on the cashier screen — worth a look before the first time you try any new deposit method.
FAQ
What's the typical turnaround time for Over-the-Counter Cash Agents?
The rail settles no delay in person for counter cash, but minutes to a full day for the linked wallet's credit, depending on the receiving institution. Operators run their own internal check prior to releasing funds, and that step typically adds extra time on top of everything else.
When you use Over-the-Counter Cash Agents, are there charges involved?
There's no quotable fee schedule published by Over-the-Counter Cash Agents — its own page is where you'd need to look.
Who regulates Over-the-Counter Cash Agents?
Over-the-Counter Cash Agents — regulation: Bangko Sentral ng Pilipinas holds regulatory authority here as money service businesses, joined by the Anti-Money Laundering Act. That covers the rail, not the casino.
When it comes to Over-the-Counter Cash Agents, what wallet limit are we talking about?
This page cites no wallet ceiling for Over-the-Counter Cash Agents, given that none has ever been published.